Sunday, March 09, 2008

Reliance broadnet service

Reliance broadnet service is just too pathetic. The connection seldom works. For the last 3 days I do not have any network connection. I have repeatedly called up the call center and all I get is ‘it will be done as soon as possible’.
reliance is taking all of us for a ride. Please don’t get this connection - you will regret it a lot.

1 Comments:

At 6:41 AM, Blogger Sethx said...

I have just given up trying to get my Reliance Broadnet up and running.

The CS (Customer Service or Completely Shitty?) representatives just are totally useless...

I gave a complaint to the dept and fired people from Bangalore and also Mumbai(H/O). None of them are competent forget helpful. They just suck your blood and drive you CRAZY!!!

I took a half-day and went to their office and was surprized how the Reliance Company runs !!! I couldn't believe that they don't have any process to solve problems whatsoever.

Initially the CS guy told me to pay the pending amount, which I did, inspite of not having access for more than a month. After paying that the CS guy says the connection is blocked! I asked them to unblock it but they say that they CAN'T UNBLOCK it!!!!! Can you believe this? On top of this they tell me to apply AFRESH!!!

I mean this is the most ridiculous company ever. Recently Ambanis were among the top 10 most richest people !!! And they run a company like this???? Bill Gates was #2 and Anil Ambani was there somewhere close as well. Would Microsoft treat their customers as SHIT?????? No........

My Customer ID is: 326692124294

CS (Completely Shitty!!) Executives I spoke to:

[Bangalore]
Aqueeb (10th March 2008; Close to 11PM)
Pankaj [He was the Lead] (Same night as above)
45+ Minutes in total
Result = NOTHING

[Mumbai]
Shakhir (11th March 2008; Close to 11:30 PM)
Mortaza [Supervisor] (Same as above)
60+ Minutes
Result = NOTHING

My Internet is still not working!!!! I am tired of trying to reach them and get this issue resolved!!! :-(

http://blog.sethx.in

 

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